Customer Feedback
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By leaving your comments, you help us better serve our customers.
Your options to leave a review are listed below.
To leave a review with Google for Businesses, simply click on the button below. There, you’ll be taken to the Google maps business page for Beckley Automotive where you’ll be prompted to log in to leave your review. If you have a Gmail account you can simply sign in, select the number of stars you’d like to give as your review, and type any additional comments if you wish.
Google Reviews
Fadi Abdelmuti
19:46 06 Oct 17
Very honest and trustworthy. They were able to detect problems in my BMW accurately and efficiently. They have excellent customer service and they also offer shuttle service which is amazing. This is my mechanic from now on and I highly recommend it to anyone.
Christina Bloomfield
01:43 23 Aug 17
Nicest people ever. I had an issue that was clearly the fault of the last mechanic that I had worked on my car, and these guys fixed it quickly and wouldn't even let me pay for it. I'm thankful I found a nice place I can go to in the future. Highly recommend.
Rob Netusil
01:42 01 Aug 17
Steve and his team are honest, caring and knowledgeable professionals. Using the recommendation of a good friend we gave Beckley a try and could not be more pleased. We have now entrusted all of our automotive service needs with Steve and his staff. Thank you for delivering honest, quality and professional automotive service to the Des Moines area.
David Becker
18:51 07 Jul 17
I own an independent garage in the Chicago area. This morning we had a customer who was moving to Colorado, who's car we had just serviced, have a problem as they arrived in Des Moines for the night. Having met Steve in the past at industry events I called his shop right away, John, the service advisor took control of the situation, got my customers issues resolved and was very fair and professional the entire time. As a shop owner I can tell the difference from a professional operation and a not so professional one. Beckley Imports is the place you want to go if you're in Des Moines.
Samuel Smith
22:48 21 Mar 17
I was having transmission problems and they took a look at my car. Beckley's was super honest about what they could/couldn't do and made sure I understood before moving forward with anything. They treated me like I was a 25-year customer even though it was my first time going there. I highly recommend them! Great customer service.
To leave a review on our Facebook page, simply click on the button below. There, you’ll be taken to the Facebook business page for Beckley’s Automotive Services where you’ll be prompted to log in to leave your review. If you have a Facebook account you can simply sign in, select the number of stars you’d like to give as your review, and type any additional comments if you wish.
Facebook Reviews
Aaron Kelly
2018-10-09T16:44:03+0000
Went to BMW of Des Moines for a light on - heard "oh our computer cant talk to your car, we cant do anything....if you want us to look at THAT issue make a separate appointment but we could work on that for 10+ hours and likely not fix it"....followed by a bill for $170 for that bit of knowledge.
Went to Beckley - they had my the "communication" issue AND the "light on" issue fixed in about 45 mins. They ACTUALLY looked at the CAR....hmm. Took them a short time to find a little corrosion on a connector....my bill was $120.
....my BMW will NEVER roll back into BMW of DES MOINES. They arent BMW techs.....they are glorified parts replacers, if the computer doesnt tell them what to do - they apparently DONT know anything.
Thanks Beckley - your making my BMW fun to drive again.
Jakin DeHart
2018-08-23T06:12:18+0000
Had a wonderful experience servicing my Mercedes-Benz brakes/ rotors. These guys were honest and straight forward about what I needed done. When we inquired about some things we were told we need to do regarding servicing our BMW elsewhere, they told us multiple things were not needed. Very impressed and we will be returning for all our automotive service needs. Highly recommend.
Kathy Coy Erwin
2017-06-09T20:33:49+0000
My van had major, major problems while I was out of town. We were towed to Beckley Automotive. They are the nicest, most professional, caring group I have ever experienced. They are diligently working on my van to make it just right. I have full confidence that it will be a magnificent outcome!
John Ambrosia
2017-02-03T20:15:53+0000
Went in for an oil change, much cheaper then going to the Volkswagen dealership and they were very honest and upfront. I was fairly certain that there wasn't any issues on my vehicle and they confirmed that there was nothing that needed done. Very honest, will be back!