Des Moines Auto Repair

I had my oil changed at Beckley today and it was my first experience with them. The good: Everyone was very friendly and I enjoyed talking with them. The location is great since I work downtown, i was able to walk to work and back to pick up the vehicle. They did offer to give me a ride as well, which is awesome. The business is very clean and professional. The average/not so good: The manual in my vehicle states to only use 0W30 synthetic oil. The sheet I was given said that they put 5W30 in with the oil change. I called to ask about it and they said the sheet was wrong, they used 5W40, and that the oil they used is on an approved list from VW. This may or may not be an issue, but it does leave me wondering a little bit. I may call back to see if they can give the specific brand and details of the oil so I can look it up and set my mind at ease, but I'm not sure I will ever feel like I know for sure what was used. I found Beckley on the internet and according to their page, an oil change includes a car wash if the weather permits. My car did not get washed on a beautiful day. When I called back they said it was because they don't wash cars until after noon and I had my oil changed in the morning. Possibly they should update that on the web site. While a car wash isn't a huge deal, it was one of the reasons I was able to justify the $85 charge.

Beckley auto is awesome. I am not from the Des Moines area. My vehicle broke down and had to be towed a friend recommended Beckley Auto. The service was great. All the staff were friendly and helpful. I give them 5 stars⭐️⭐️⭐️⭐️⭐️

Great professionals! I live next to the shop and was having trouble with my car. I walked over a few minutes after closing time and the staff was very nice and willing to walk over and take a look. This experience speaks volumes and I will definitely be using their services in the future. I can’t remember the staff member’s name, but truly appreciate all of his help!

We were spending the night at a nearby hotel, arriving there at 8pm after a 13 hour drive with 5 kids. Headlights dimming and battery light came on, luckily on the last 10 miles. I woke up early and took my Honda Pilot to Beckley's and they replaced my Alternator in less than 2 hours and we were back on the road. I greatly appreciated Corey working me in and getting us back on the road with a shockingly short delay. THANK YOU!

Trustworthiness and dependability.

Beckley was able to repair the issue with my Subaru, but damaged a related part during the repair that took multiple days to get, so I had to considerably inconvenience myself and others. They charged an additional amount for the part, and the best they could offer was to either leave the car in their lot unusable, or to charge an additional $100 to make it temporarily usable again. I certainly won't be back.