Des Moines Auto Repair

2409 reviews
Hours: Mon - Fri: 7:30 AM - 5:30 PM
(515) 220-2723
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5

They had someone picking up my vehicle within the hour. 24 hours after purchasing a car I needed diagnostics with some hazardous safety issues. They were very kind & helpful, I appreciate their help with the tow & inspection.

Thank you, Ketra, for sharing your positive experience with our Beckley Automotive Services! We're glad to have been there for you during such an urgent situation. It's great to hear that our team provided prompt and helpful service. If you need any further assistance, don't hesitate to reach out.

- Beckley Automotive Services
5

Very detailed - worked with my schedule to get service done

Thank you for taking the time to leave us a 5-star review, Thomas! We're glad to hear that our detailed service met your expectations and that our flexible schedule made it convenient for you. We strive to provide top-notch service to all our customers. We look forward to serving you again at Beckley Automotive Services!

- Beckley Automotive Services
5

Fast - repaired my rear light and oil changed within 5 hours. Quoted a cost upfront without me asking. Great shuttle service to and from work. Clear communication via text and online portal for approving quotes and paying. First time getting VW vehicle serviced in DM. Happy to recommend.

Thank you for trusting us with your VW, Calvin! We're glad you had a positive experience with our fast service, convenient communication, and shuttle service. It's great to know that you're happy with our work. If you ever need anything in the future, don't hesitate to reach out.

- Beckley Automotive Services
5

Process was easy. I made an appointment for repairs online, when they got my car in, they sent me an itemized list of required and suggested repairs via text. I was able to pick which to do. No pressure to do unnecessary repairs. They then communicated when the car was complete. The car has 126000 miles and feels like a brand new car.

David, thank you for your feedback! We're thrilled to hear about your positive experience with Beckley Automotive Services. It's wonderful to know that our online appointment system, transparent repair suggestions, and communication exceeded your expectations. We take pride in helping your car feel rejuvenated. We appreciate your business and hope to serve you again soon!

- Beckley Automotive Services
5

Terrific professional service. kudos to Tim. Immediate response to problem and explanation of problem and if problem occurs again

Thank you, Sue! We appreciate your feedback and are glad to hear that you had a terrific experience with us. We will pass along your kudos to Tim. If you have any more questions or concerns, don't hesitate to reach out.

- Beckley Automotive Services
5

Beckley is always very prompt and courteous. They have always done a very nice job of providing proper maintenance for our Boxster.

4

Thank you Joseph for your 4-star feedback! We appreciate your business and are glad to hear that you had a positive experience at Beckley Automotive Services. If there's anything else we can do to improve your visit next time, please let us know.

- Beckley Automotive Services
5

I've been taking my vehicles to Beckley for over a decade and always feel comfortable with the service and detailed explanation of anything I do not understand. These guys are great.

Jeff, thank you for your loyalty! It's wonderful to hear that you always feel comfortable and well-informed at our shop. We aim to provide top-notch service with clear explanations. We're grateful for customers like you who appreciate our dedication. Looking forward to serving you for another decade!

- Beckley Automotive Services
4

Thank you for the 4-star rating, Steve! We strive to provide exceptional service and are glad you had a positive experience. If there's anything we can do to make your next visit even better, please let us know. We appreciate your feedback and look forward to serving you again at Beckley Automotive Services.

- Beckley Automotive Services
5

Special thank you to service advisor Micheal L. took time along with my extension warranty company, it may run thru internal stress, but the end he pull thru get a job well done. Also thank to technichian Mike B.

Thank you for your 5-star review, Bounthieng! We're thrilled to hear that our team provided exceptional service. We'll be sure to pass along your praise to Michael and Mike. Please don't hesitate to reach out if you need anything in the future!

- Beckley Automotive Services
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