Customer Feedback

Your information is very important to us.
By leaving your comments, you help us better serve our customers.

Your options to leave a review are listed below.

5

Quickly done, and helpfully answered my other questions.

5

A+

5

Very good customer service!

Thank you for the 5-star review, Isaac! We're thrilled to hear that you had a great experience with our customer service team. Providing excellent service is our top priority, and we're glad to know that we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out.

- Beckley Automotive Services
5

Started going to Beckley maybe a year ago and have had nothing but exceptional service. They are very knowledgeable about the vehicles they service and never hesitate to answers questions, and even further advise in more detail in a language I can understand given I know nothing about auto mechanical aspects. Prices are very reasonable (much better than the dealership) and they stand behind their work and go the extra mile. My dad used to go to Beckley back in the 1990s for his BMW and now myself with my Audi. It is great to have such a very reputable service provider here in our area.

Thank you, Joel, for sharing your incredible experience with us! We are delighted to know that you have consistently received exceptional service, and that our team has been able to provide you with the knowledge and guidance you need. It is important to us that we use language you understand to ensure you feel confident in our work. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations for years to come.

- Beckley Automotive Services
5

Seriously the best place!! Worked in my Audi q5 and couldn’t be happier. Great price and trustworthy service.

Thank you, Chris, for your 5-star review! We're thrilled to hear that you had an excellent experience with us. It's always our goal to provide top-notch service at a fair price. Please don't hesitate to reach out if you need anything in the future; we'd be happy to help!

- Beckley Automotive Services
5

I’ve been to many places around the DSM area for my BMW and finally found a place with reasonable pricing, good turnaround and nice people.

Thank you, Emily, for your excellent review! We're thrilled to hear that you had a positive experience with us. At our shop, we prioritize providing top-notch service and fair pricing. It's fantastic to know that you appreciated our attention to detail and friendly staff. We look forward to serving you and your BMW again in the future!

- Beckley Automotive Services
5

I always have a great experience taking my vehicle to Beckley -- they're fast to pick up the phone and very easy to work with throughout all processes, including oil changes and maintenance work. I appreciate their honest and transparent approach!

Thank you, Sarah, for your fantastic review! We're delighted that you consistently have a great experience at Beckley. It's wonderful to hear that our team's efficiency and transparency during the entire process, from oil changes to maintenance work, have made a positive impact. We appreciate your kind words and look forward to serving you in the future!

- Beckley Automotive Services
4

Fast, friendly if a bit pricy depending on work done, but fair price mostly.

Thank you for choosing our services, Aria! We appreciate your feedback. Our aim is to provide quality work with fair prices. We understand concerns about pricing and are continuously working to improve. We look forward to serving you again soon!

- Beckley Automotive Services
5

Best euro service in the metro.

Thanks for the fantastic review, Jim! We're thrilled to hear that you had such a great experience with us. It's always our goal to provide the best service possible. We appreciate your feedback and look forward to serving you again!

- Beckley Automotive Services
5

Replaced Evaporator Core in 2016 Audi TT. Received quote that was half the price of Audi Dealership. Workmanship was great and Service Advisor Mike did a great job keeping me in the loop as it was a big job requiring then entire dash to be removed. Will definitely use Beckleys in the future!

Thank you for the fantastic review, Rex! We're thrilled to hear that you had a great experience with us. It's always our goal to provide top-notch service at a fair price. We appreciate your kind words and look forward to serving you again in the future.

- Beckley Automotive Services