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5

Great service, fair price and overall great experience!

We are delighted to hear that you had a fantastic experience with us, Scott! Thank you for your kind words and for choosing our services. It was our pleasure to serve you, and we look forward to assisting you again in the future!

- Beckley Automotive Services
5

I had an awesome experience with Beckley Automotive Services, I errored when I set up my appointment. When I arrived they let me know my date was off but if I could leave the car they would be able to fit me in. The oil change was completed in a timely manner and I was off again. They did an awesome job with handling everything.

5

Friendly, professional and transparent. Beckley makes getting repairs easy with their excellent communication and tools to track status, approve repairs and pay.

Thank you, Sarah, for the phenomenal feedback! We're thrilled to hear that our transparent and professional approach made your repair experience a breeze. It's fantastic to hear that our communication tools and status tracking system added convenience. We strive to deliver top-notch service to all our customers.

- Beckley Automotive Services
5

Beckley Automotive has been a fantastic find to service my Nissan! Their timliness and attention to detail & customer care are unmatched in my opinion. In the 30 minutes I waited for my last oil change I heard two other customer say to the staff that they'll never take their vehicles to another place. Speaks volumes!

5

I had a great experience at Beckley Automotive Services. They were honest, upfront, and took the time to explain everything about my older car without making me feel pressured or taken advantage of. They clearly went over what was needed for safety and what could wait, which I really appreciated. It’s hard to find a mechanic you can trust, and I felt they genuinely had my best interests in mind. I would definitely recommend Beckley Automotive Services to anyone looking for reliable, trustworthy auto service!

Thank you, Greta, for revealing yourself as one of our fantastic customers! We're pleased to hear that your experience at Beckley Automotive Services was worthwhile. Your kind words about our honest and trustworthy service are greatly appreciated. Helping our customers feel valued is something we strive for, and it's wonderful to know our efforts are recognized. We hope to assist you again in the future and welcome any family or friends you send our way!

- Beckley Automotive Services
5

First time taking our vehicle here. Took car in for an oil change. Price for the oil change was very reasonable, as well as the time taken for the change. Waiting area was clean and comfortable. Staff is super polite & welcoming! They provided a detailed report of their inspections, and took the time to go through it with me. As a female, I’ve experienced being talked down to at some shops, but that didn’t happen here. I felt very respected, as if I’d been a long time customer. Can say I highly recommend their shop. Will definitely be back for future services/maintenance!

Thank you for this amazing review! We truly value your business and appreciate your kind words. It's wonderful to hear that you had a great experience with us, and that you felt respected and welcomed. We aim to provide the best service possible to all our customers, regardless of gender. We're glad you found our pricing reasonable, our waiting area clean and comfortable, and our detailed inspection report helpful. We can't wait to serve you again in the future! Thank you for recommending us.

- Beckley Automotive Services
5

Great communication and effort to meet my needs. I have an older model Mercedes and I really appreciate the expertise and work to keep costs down. Service is prompt and I got several updates along the way. I would definitely recommend this place

Thank you for the wonderful review, Curtis! We're thrilled to hear that our team provided you with top-notch service for your Mercedes. It's always our priority to deliver personalized care, while keeping costs reasonable. We appreciate your recommendations and can't wait to assist you again!

- Beckley Automotive Services
5

Great service 10/10

Thank you for the 5-star review, Vy! We're thrilled to hear that you had a great experience with our service. We strive to provide top-notch service to all our customers. If there's anything else we can do for you, please don't hesitate to reach out.

- Beckley Automotive Services
5

Great experience and very quick

Thank you for the 5-star review, Zaid! We're thrilled to hear that you had a great experience with us and that we were able to provide quick service. We hope to see you again soon at our company!

- Beckley Automotive Services
5

Thank you John for the 5-star rating! We appreciate your feedback and are happy to hear that you had a positive experience with us. If you have any further questions or concerns, please don't hesitate to reach out. We look forward to serving you again in the future!

- Beckley Automotive Services