I had my Audi towed to Beckley Automotive because one of my fuel injector seals weren’t installed right. They diagnosed it, and the inspection was fine for the charge. I completely understand, but to replace fuel injector seals on your own costs about 15 bucks maximum if you have free shipping. Hardware adds an extra dollar. I know it takes some time to get to the injectors, but these guys charged me $870 for their labor to replace 4 pea size rings and to add a hex nut and a screw. 30 bucks at most for materials, but magically, my total was over 1000 dollars. I don’t think the four injector seals and the screw and nut were plated in gold, it shouldn’t have costed me much more than 900 if the labor was the same. This is the problem with shops with a lot of mechanics. The labor goes up. People were nice so I’ll give them that. But wayyy overpriced.
Rocky, I reviewed your visit with our Service Advisor and your review makes it sound like we performed a repair on your vehicle when we only diagnosed it and provided you with an estimate. You had your vehicle towed to our shop because it died while you were driving and had a fuel leak. After inspection we found that their was missing hardware to the intake manifold and appeared that someone had recently had it apart and did not reassemble correctly. We provide a warranty with all of our repairs and I'm sure you can understand that if we are going to provide you with a warranty then we need to be sure the job is completed correctly including using quality parts. To perform this job correctly we needed to replace the fuel injector seal kits, which include 5 separate parts to reseal each injector. We also needed to replace the intake manifold gasket and the throttle body gasket, all of these parts are needed to properly perform this repair. After you received the estimate you decided to have your vehicle towed away. I'm sorry you thought our price was too high but I have reviewed and found that it was a fair price for the work that needed to be completed. If you have further questions feel free to reach out. Sincerely Beckley Automotive
- Beckley Automotive Services