Customer Feedback

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5

Thank you for the 5-star rating, Steve! We're thrilled to know you had a great experience at our service center. Our team at Beckley Automotive Services strives to provide the best quality service possible to all our customers. We look forward to serving you again in the future!

- Beckley Automotive Services
5

First time I showed up. I had a break light that was out. They could have been the same as any other mechanic out there, always wanting to charge charge charge. However this crew was customer service oriented. He not only took care of me but after it was done. It was free of charge. Since then, I've been back for oil change. Next is tires. I know I can get the tires somewhere else cheaper. But with customer service like this. It drives me to come back. They're all a wonderful crew at that company.

Hi Scott! Thanks for your amazing review! We're delighted that you had a great experience at Beckley. Our team prides itself on customer satisfaction, so it's rewarding to hear that our efforts are appreciated. We look forward to helping you with your next service and ensuring the same wonderful experience. Have a fantastic day!

- Beckley Automotive Services
5

I don’t typically leave reviews however finally need to leave one here! I’ve been taking my vehicle to Beckley for 7+ years and can’t say enough great things about their service, pricing & customer service/communication as well as a very comfortable customer waiting area if you choose to wait. Always a great experience.

Leslie, thank you for taking the time to leave such a kind review! We are so grateful for customers like you who have been with us for years and continue to trust us with your vehicle. We're glad to know that our dedication to providing exceptional service, fair pricing, and comfortable waiting area has made each visit a great experience. We appreciate your continued support and look forward to serving you for many more years to come!

- Beckley Automotive Services
5

The folks at Beckley have always been straight shooters with us, which is why we've taken more than one car there over the years.

Thank you, Jeff! We're grateful for your continued trust in our team at Beckley Automotive Services. Our commitment to providing honest and reliable service remains our top priority. We look forward to continuing to serve you and your vehicles in the future.

- Beckley Automotive Services
5

5

They helped me even tho they were booked two weeks ahead…they are professional and willing to go above and beyond. And I appreciated their consideration and their professionalism.

Thank you Sandy for taking the time to leave such a great review. The team at Beckley Automotive Services is thrilled to hear such good feedback! We strive to provide top-notch service and we are happy that you had a great experience with us. We look forward to serving you again soon!

- Beckley Automotive Services
5

5

Communicated issues clearly and very friendly

Thank you, Deidre, for taking the time to leave this wonderful review! We are thrilled to hear that you had a great experience with us. Our team strives to provide excellent customer service, clear communication, and a friendly atmosphere. We look forward to serving you again in the future!

- Beckley Automotive Services
5

Very professional and fair!

5

I recently brought my Jeep in for an oil change and requested a transmission fluid service, and the team made a great first impression. I had just moved to the area, and they went above and beyond by thoroughly reviewing the vehicle’s service history before calling me. They asked thoughtful questions, took note of previous maintenance, and made sure I was getting the right care rather than just performing the work blindly. They also offered honest guidance on what to prioritize going forward, knowing my Jeep is over a decade old and nearing 200,000 miles. Their communication was clear, the work was done smoothly, and I left feeling confident I’d found a shop that genuinely cares about both the car and the customer.

Thank you for your kind words, Taylor! We're thrilled to hear that your experience with us was nothing short of exceptional. It's our priority to provide thorough and personalized care for every vehicle that comes through our doors. We're glad that our team was able to make a lasting impression on you and exceed your expectations. If there's anything else we can do for you or your Jeep, don't hesitate to reach out. We look forward to serving you again in the future!

- Beckley Automotive Services