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5

Excellent service and professionalism!

5

5

Was very nervous about getting my Audi serviced after the local dealership said I needed a gasket replaced for an oil leak the dealership found as soon as my warranty expired. I called the dealership twice trying to get through to make an appointment to get an estimate from the dealership so I decided to look elsewhere. Beckley Automotive not only answered the phone on the first try they were happy to give me an estimate. They advised that the leak was not as serious as I’ve been led to believe, but there was some seepage. They said the repair wasn’t urgent but they would be happy to do it for me when I was ready, they gave me an extremely reasonable estimate so I proceeded to have it done and it was done the next day. Beckley Automotive staff was courteous before having my business, they provided a shuttle, they provided an estimate as asked, and were very reasonably priced. I’m so relieved to have found a reliable source to have my Audi serviced since my experience with the dealership was less than satisfactory.

5

I have never been so happy to recommend a service provider!! I just bought an Audi from Carvana (who greatly disappointed me- they delivered it with leaking oil!) and previously planned to have Beckley thoroughly check it out. (I’ve not had a German car since VWs in college, and Beckley was highly recommended by a friend.) Beckley quickly identified the leak as nothing major and looked over everything at no charge, changed the oil and filter, patiently addressed every question and request I had, charged me much less than I expected, and sent me home elated! So much better than any dealership!

5

Friendly and professional service!

5

Beckley has a fantastic crew and are very easy to work with. Really glad I decided to try them out years ago.

5

Great service, great pricing, great communication, quick work. I will be back for any future service on my VW

5

So far, so good with the service of my vehicle. Let's hope it stays this way.

5

I had a headlight out on my car. I had pulled into the turnaround and Cory was right there. I never even had to get out of my car. Probably took 15 minutes.

5