Customer Feedback

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By leaving your comments, you help us better serve our customers.

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5

We are very satisfied with the team at Beckley. So personable and easy to work with!

Thank you for the wonderful review, Vince! We are glad to hear that you had a great experience with us. Providing excellent customer service is our top priority, so it's great to know that you found our team personable and easy to work with. If you ever need any assistance in the future, please don't hesitate to reach out!

- Beckley Automotive Services
5

Great service. They offered me all available options for my Lexus, and I was able to choose which repairs were necessary through their online portal. Tim walked me through the pros and cons and was very helpful. Took longer than I expected, but I wasn’t looking for quick service. I recommend them.

Thank you, Phil, for the glowing review! We're delighted to hear that you had a great experience with us and that Tim provided excellent service. We aim to give our customers all the information they need to make informed decisions. We appreciate your recommendation, and we look forward to serving you again in the future.

- Beckley Automotive Services
5

Always provides great service for my VW.

Thank you for your kind words, Gregory! We're thrilled to hear that you consistently receive great service for your VW. We prioritize satisfaction and take pride in delivering exceptional experiences. We'll be here when you need us!

- Beckley Automotive Services
5

Thank you for the 5-star rating, Michael! We're glad to hear that you had a positive experience with us. If you have any further feedback or need assistance, feel free to reach out. We're here to help!

- Beckley Automotive Services
5

Thank you Kevin for the 5-star rating! We appreciate your feedback and are happy to hear that you had a positive experience with us. We strive to provide excellent service to all of our customers. If you have any further comments or questions, please feel free to reach out!

- Beckley Automotive Services
5

Very quick! It was easy to schedule my service appointment online and the central location allowed me to drop off on my lunch break. Affordable and convenient. The gentleman at the counter was professional and pleasant. Will use again!

Thank you, Megan! We're thrilled to hear about your excellent experience with us. It's wonderful to know that you found our online scheduling system easy to use and that our central location made it convenient for you. We pride ourselves on providing professional and pleasant service, so it's great to hear that our staff member exceeded your expectations. We appreciate your recommendation and look forward to serving you again in the future!

- Beckley Automotive Services
5

Thanks for giving us a perfect rating, Anthony! It's great to hear that you had an amazing experience with us. We strive to provide exceptional service to all our customers, and we're happy that we hit the mark for you. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again!

- Beckley Automotive Services
5

Thank you for your 5-star rating, Yolanda! We're thrilled to hear that you had a great experience with us. It's our priority to provide exceptional service and ensure customer satisfaction. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

- Beckley Automotive Services
5

Great service, convenient location, and clean facility.

Thank you for the 5-star review, Travis! We're thrilled to hear that you had a great experience at our facility. It's wonderful to know that our service, location, and cleanliness met your expectations. We appreciate your feedback and look forward to serving you again in the future!

- Beckley Automotive Services
5

Helpful, quick, efficient

Thank you for the great feedback, Amy! We're thrilled to hear that you found our service helpful, quick, and efficient. We work hard to ensure that our customers have a seamless experience. If you have any other questions, feel free to reach out. We're always here to help!

- Beckley Automotive Services