Des Moines Auto Repair

1929 reviews
Hours: Mon - Fri: 8:00 AM - 5:30 PM
(515) 220-2723

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5

Helpful, quick, efficient

Thank you for the great feedback, Amy! We're thrilled to hear that you found our service helpful, quick, and efficient. We work hard to ensure that our customers have a seamless experience. If you have any other questions, feel free to reach out. We're always here to help!

- Beckley Automotive Services
5

Great service fair price. Better prices than the dealer shop. Very happy and will use them as my primary shop for my Audi

Thank you Tim for choosing us as your primary shop for your Audi! We appreciate your kind words about our service and pricing. It's our priority to provide exceptional service at a fair price. We look forward to serving you in the future!

- Beckley Automotive Services
5

I really like the people there!

Thank you for the awesome review, Laura! We work hard to make sure that our staff is friendly and welcoming. We appreciate your kind words and look forward to seeing you again soon!

- Beckley Automotive Services
5

Thank you for taking the time to leave us a 5-star rating, Russell! We're thrilled to hear that you had a great experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

- Beckley Automotive Services
5

Amazing team and service at Beckley! We filmed there for our series ‘art on wheels’ and then became repeat customers. A+

5

6 years and they've provided nothing but outstanding service

Thank you for being a loyal customer for the past six years! We're thrilled to hear that you have experienced nothing but outstanding service with us. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations for many more years to come.

- Beckley Automotive Services
5

Steve, thank you for taking the time to leave us a positive review! We're delighted to know that you had a great experience with us. Our team works hard to ensure customer satisfaction, and it's always wonderful to hear when we've hit the mark. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again soon!

- Beckley Automotive Services
5

had a brake noise in rf wheel, plus need oil change. they fixed the brake issue that was caused by a different shop. they put in semi synthetic oil by mistake, promptly corrected with full synthetic at no charge!.. you can't get better service than that. all 3of my cars go to them for regular maintenance. they have a pickup and delivery service, nice waiting room also.

Dear Larry, we appreciate your kind words! It's great to know that we were able to resolve the brake noise and oil change issue for you. We strive to provide exceptional service and we're glad that you appreciate it. Thank you for trusting us with the care of all three of your vehicles, we look forward to serving you again soon!

- Beckley Automotive Services
5

Beckley told me what they were going to do and they did what they said. No surprises. Car runs beautifully.

Thank you for the kind words, Penny! We're thrilled to hear that your experience with us was seamless and that your car is running beautifully. If you ever need anything, don't hesitate to reach out!

- Beckley Automotive Services
2

When I scheduled service, in addition to the yearly oil change, I asked them to check out the shimmy in the Driver’s side mirror glass. Toward the end of the day I was called and told the car was ready. When I picked the car up I asked them about it and was told that they couldn’t find anything wrong. Of course, the problem persisted. All they would have needed to do was inspect the casing to see that the mirror glass was loose from the casing. Clearly, they hadn’t doubled the casing to inspect the mirror. I had the problem fixed by a local shop whose charges don’t even come close to those charged by Beckley. My prior experiences with this shop have been relatively favorable. I hope this was the exception!

Dear Tom, we apologize for the inconvenience caused. Our goal is to always provide comprehensive service and address every concern. We regret that we missed the issue with your mirror and understand your frustration. We take your feedback seriously and will use it to improve our inspection process. We appreciate your continued patronage and hope to have the opportunity to provide you with a better experience in the future.

- Beckley Automotive Services
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