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5

Excellent service! They got me in and out quick, they managed to provide good customer service even though their system was down and they're reasonable.

5

Needed to drop off and pick up my VW after hours for an oil change. I was extremely pleased with Beckley’s seamless setup for key drop, status update text notifications, and online payment. 10/10 oil change experience.

3

Have you seen the movie with a car named Christine? Well I have a Mercedes Panoramic Convertible Top (like Christine)that is giving Beckley repair shop and me heck — that’ll I’ll call Emma because as of yet the top does not work according to protocol regardless of $$$ one sinks into it. I got in — to put the top down — fine— went to put the top up, the roll bar shimmied and stopped halfway down, the roof top came out of the bag inched up part of the way then stopped. Drove home after fifteen minutes retried the initial up process nothing, tried the down for the roll bar— after a struggle it went down and the partial up roof top did finally go down but never up. This is my fourth time back to Beckley’s— nothing is free—-each time is costing me $$$$ and summer is only beginning and no smooth retractable top. Perhaps the fourth time will be the charm. This automotive department is top notch — I’m counting on Cory ( Mercedes Lead & his team) to finally trouble shoot the real problem before this top bankrupts me. As Arnold stated from his popular movie the “Terminator” —“I’ll be back.” Okay, Now Emma (Mercedes) is getting ridiculous. Latest diagnosis—roll bar— causing problems— which triggers other issues with the motor that controls the top. Old luxury cars with old problems— now we have to rebuild the motor that controls the top $$$. Stay tuned!!!

5

5

Firstly I want to say I highly recommend them. I had a severe problem with my transfer case and the car lot that I bought it from Craig I do in Oskaloosa we're not repaired or give me my money back which I just bought it like 2 days before but they look at my car they had like 10 bays.full and knowing I was not going to be having them work on it and they were thee weeks behind, pulled a car off the lift and put mine up on it and diagnosed it.

5

Corey was so friendly and knowledgeable! Great service, I will definitely be back!!!!

5

Great and honest service. I've even heard them recommend a customer get a diff vehicle rather than put thousands of dollars of work into their car.

5

Quick service and great communication

5

I had a great experience at Beckley! I had my first appointment recently and was super happy. They were quick with my appointment and kind and thorough when explaining how everything went. It is great to find a place that is experienced with Volkswagen too.

5

Great customer service. Diagnosed problem right away. Highly recommend!