Your information is very important to us. By leaving your comments, you help us better serve our customers.
Beckley Automotive Services always has great customer service, timely appointments and completes the work in a timely manner. They also provide shuttle service and lock boxes for convenient pick-up after hours. They never try to sell me more then I need done at the time.
Thank you for this incredible review! We are thrilled that you had such a positive experience with us, from our excellent customer service to our efficient work. Your satisfaction is our top priority, and we always aim to provide the highest quality service. We appreciate your continued support and look forward to serving you again in the future.
Really, really good service
Thank you for giving us a five-star rating! We're glad to know that you had a positive experience with our company. It would be our pleasure to assist you again in the future.
Did an excellent oil job.
Thank you for the 5-star review, David! We're thrilled to hear that you had an excellent oil service with us. If there's anything else we can do to make your experience even better, please let us know.
Was told they would have the work done by Dec 29th didn't get it back until Jan 7th, zero communication in between. A/C in my Audi worked fine before now only runs on ECON mode. Told the shop about it no response besides them asking me to leave a review. Here it is.
Hi Wyatt, I apologize your text message wasn't responded to more quickly, unfortunately it was marked as read and we missed it. Also i'm sorry it took longer than we would have liked to repair your vehicle due to the additional diagnostic time required and the holidays. Your Service Advisor reached out to you today in regards to your a/c, please feel free to reach out to him to schedule a time to have it inspected. Thanks
Wonderful service, comfortable waiting area if you decide to wait on service. Would recommend, especially if you drive a European car!
Thank you, John! We're so glad to hear that you enjoyed our service and comfortable waiting area. We appreciate the recommendation, and we look forward to helping with your European car in the future!
When my car battery died the day before I had planned a significant road trip, they worked me in so that I could get a replacement battery quickly.
Thank you for taking the time to leave us a review, Linda! We are glad that we were able to help you get back on the road quickly. Our team understands the importance of your road trip and we are always here to provide efficient and reliable service. We hope you had a great trip and look forward to assisting you again in the future!
Good service. Friendly staff. Will be back
Thank you for the wonderful review, bachman2011! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing friendly and efficient service. We look forward to welcoming you back soon!
Thank you, Anthony, for the 5-star review! We are thrilled to hear that you had a great experience with us! If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!