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Great experience here! Courteous staff and prompt service. Downtown transport an added bonus. Will be returning!
I manage a chain of independent shops in the Twin Cities and understand the importance of customer service and running an honest and ethical business. Chad in the service department is someone I would be proud of representing my company. We had a customer of ours with an engine noise and Chad and team determined the timing components replaced more than a year ago was the cause. Chad took care of the customer most importantly but also worked with our nationwide warranty to make the service as convenient to the customer as possible. With plenty of competition in our areas of business, customer service and honesty is one of a kind. Chad at Beckley's is just that.
My son broke down in Des Moines. We had the truck towed to Beckley Automotive. Before I could call Beckley Monday morning Chad called me. He assured me he would do the best he could. Since we were a drop in I was hoping for end of the week. Chad called me on Tuesday with the diagnosis and an estimate. I received a text on Wednesday morning the repair was complete. I called Chad, paid the Bill and thanked him. Since we were a drop in from out of town they could have taken advantage of us but the simple fact is they didn't. Courteous fast service, no surprises. Very happy customer! I would recommend Berkley Automotive to anyone. Paul
I brought in my Nissan Armada after i couldn't make any headway on a front end shake. Had it to another shop who said they couldn't find anything. The team at Beckley figured out the tires were out of balance and swapped them around and had it night and day better. Thanks again!
Best shop in Des Moines. Steve has a great team that does excellent work. Service Advisor Chad Peterson and everyone else have always gone above and beyond expectations. As a long time Beckley customer, I highly recommend them. David Reese
I don't know anything about cars and my number one priority is my family's safety so that's why I take my vehicle to Beckley. Honest, great service, fair prices, doing the right thing.
Great service. Found the problem with my X5 had the car back next day. Even took care of the insurance claim with no hassle for me. Staff is awesome.
Brought my Mercedes in for an alignment after I was less than thrilled with tire wear after one at the dealership. They were more affordable than the dealer by a bit and very transparent as to what was changed/done and explained my experiences with tire wear. VERY VERY HAPPY with the services received and especially at the cost.
My family's safety is my number one priority and there is no where else i would take my car! I don't know anything about cars and I trust Beckley. Always been honest, trustworthy, top notch service with honest prices. Highly recommended and we wouldn't take our vehicle any other place!
They lied about how much my transaction was and then continued to charge my card anyway..
We have no record of doing business with any one named Brooke Archer. Please forward an invoice so I can look into it. Thank you.