Des Moines Auto Repair

Great service

First time at Beckley’s and I will definitely be back. Staff were all very professional and knowledgeable. Overall great customer service.

Good quality service with no surprise in costs. Always let’s us know what us needed and when.

They did an excellent job fixing electrical issues with doors on my BMW. Highly recommend.

I discovered that my driver side power window switch (on my 2014 VW GTI) was not working properly and would not roll back up. Called my longstanding Beckley service advisor (Jon Selby) at 5:00PM on a Thursday about this. He assisted me in diagnosing the problem over the phone and told me how to get my window back up (a little VW trick). He determined I needed a new switch assembly and ordered the part for next day shipping. Brought my car in the next day and they got the new switch installed while I waited, about a half hour. I call Jon my VW whisperer, since he is so incredibly knowledgeable about VWs in particular, based on his years a VW technician. I’ve been using (and depending upon) Beckley for my last two VWs, since around 2006-2007. I would highly recommend them to anyone with a European (particularly German) car.

Excellent work, personable and courteous staff, wonderful reception area and atmosphere. Plan to continue vehicle care with them - they are the best.

Had a problem with AC and it was promptly taken care of.

Work performed as described, no problems. Recommend

The Beckley folks worked hard to find a solution to my engine problem. They did several diagnostic tests and changed parts around and tried many things (including draining the fuel). I was very impressed with their diligence in working toward a solution. I know they do good work, and are excellent to work with. Communication could be a little better, but was sufficient for our needs. Unfortunately, in the end, they didn't find a solution to the problem, however they only charged me for one of the many diagnostic tests they did and the new battery. They could have charged A LOT more for all the time and effort they put in. I hope to take my vehicle back after the dealer figures out how to solve the problem.

Fantastic service on my Porsche. Highly recommend!