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4

Updated: My car maintenance lights reappeared soon after taking my car there. Reconnecting the hoses didn’t work. Kind of frustrated that they didn’t look further into the issue. —————————————————————- They reconnected the hoses to the airbox on my Toyota in a timely fashion, offered a free ride to and from my work in downtown Des Moines, gave me great insight as to how those hoses would have even become disconnected (the person from a different company who had changed my air filter a few months back hadn’t reconnected them), and washed/vacuumed my car (unexpected perk) at a great low price. I highly recommend Beckley! I’ll definitely be back for any car issues.

5

They are knowledgeable for European cars, had a shuttle drop me off at work, and pick me up

5

Great service and half the price of the Audi dealership

5

The service was prompt, polite, and accurate. The technician who worked on my car explained exactly what was wrong in terms I could understand and didnt try to push any services on me that I didnt need. I will absolutely be back next time I need help with my car. As other reviews have noted, they charge more than some other shops, but the price is well worth it.

5

These guys are awesome! They fixed my Saab and even gave me a Saab cap and a t-shirt. Beckley Automotive are honest and are great at keeping you updated on work with their car.

5

Great experience here! Courteous staff and prompt service. Downtown transport an added bonus. Will be returning!

5

I manage a chain of independent shops in the Twin Cities and understand the importance of customer service and running an honest and ethical business. Chad in the service department is someone I would be proud of representing my company. We had a customer of ours with an engine noise and Chad and team determined the timing components replaced more than a year ago was the cause. Chad took care of the customer most importantly but also worked with our nationwide warranty to make the service as convenient to the customer as possible. With plenty of competition in our areas of business, customer service and honesty is one of a kind. Chad at Beckley's is just that.

5

My son broke down in Des Moines. We had the truck towed to Beckley Automotive. Before I could call Beckley Monday morning Chad called me. He assured me he would do the best he could. Since we were a drop in I was hoping for end of the week. Chad called me on Tuesday with the diagnosis and an estimate. I received a text on Wednesday morning the repair was complete. I called Chad, paid the Bill and thanked him. Since we were a drop in from out of town they could have taken advantage of us but the simple fact is they didn't. Courteous fast service, no surprises. Very happy customer! I would recommend Berkley Automotive to anyone. Paul

5

I brought in my Nissan Armada after i couldn't make any headway on a front end shake. Had it to another shop who said they couldn't find anything. The team at Beckley figured out the tires were out of balance and swapped them around and had it night and day better. Thanks again!

5

Best shop in Des Moines. Steve has a great team that does excellent work. Service Advisor Chad Peterson and everyone else have always gone above and beyond expectations. As a long time Beckley customer, I highly recommend them. David Reese