Don’t take your vehicle to Beckley Auto. They do not stand behind their work. I definitely won’t be going back there ever. To your response: Your technician (Jon) was the last person under the hood when he replaced the radiator. Whatever he moved caused the lower hose to rub on the power steering pulley. Which made a hole in the lower hose and leaked all of the antifreeze out. You won’t change my mind on what happened. Just own it! Be truthful, no one likes a dishonest Business.
Cheryl, I'm very sorry your vehicle had a failure of another component after you had repairs performed here, but as I explained over the phone the failure was unrelated to the repair we performed. The repair we performed is covered by our 2 year 24,000 mile warranty.
- Beckley Automotive Services