Join Our Team!!!

Click Here To Apply

Customer Feedback

Your information is very important to us.
By leaving your comments, you help us better serve our customers.

Your options to leave a review are listed below.

5

Thank you, Tanvir, for your 5-star rating! We are glad to know that you had a positive experience with us. If there is anything else we can assist you with, please feel free to reach out. We value your feedback and hope to serve you again soon.

- Beckley Automotive Services
3

Large improvement from a place i previously went . Beckley improved on response time however similar to other places - if the concern was not in the computer system it was ignored. The three items I verbally asked to be checked were ignored and not addressed.

1

The worst place to go for repairs. 160.00 and no diagnosis for the problem that I took it in for. No repairs. Wanted another 150 just to look at it longer. Drove out of the parking lot and the car started squealing again. I will never go back there again. Scam artists.

Mr. Ryan, I'm sorry you were not happy with the results of our testing, however we did provide you with a comprehensive list of the testing we performed including: Pulling fault codes for the check engine light (which there were 14 present relating to multiple systems), Removing the oil filter insert and inspecting the regulating stand, removing the vanos solenoids and inspecting for contamination, monitoring the timing, performing a vacuum leak test and also testing the electronic coolant pump. While performing those tests we found that someone has installed multiple replacement parts indicating that this has been a problem others have attempted to fix. Unfortunately some vehicles require extensive testing to determine the cause of the root problem. We offered to continue testing at an additional charge and you declined.

- Beckley Automotive Services
5

These guys are the best. They are consistently the lowest estimate while being the best at diagnosing the problem. How can you beat that?

Thank you, Julie, for your awesome review! We are delighted to have exceeded your expectations. At our company, we always prioritize providing accurate diagnoses and offering competitive pricing. We look forward to serving you again in the future!

- Beckley Automotive Services
5

Great service. I will recommend any day and any time

Thank you for your glowing review, Samuel! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing excellent service, and we're glad that we exceeded your expectations. We appreciate your recommendation and look forward to serving you again in the future!

- Beckley Automotive Services
5

Always satisfied when taking our vehicles here! Very experienced technicians and very fair pricing! Turn around time is always great! Highly recommend!

Thank you for the 5-star review, Wendy! We're thrilled to hear that you consistently have a great experience at our shop. We take pride in providing excellent service, from our skilled technicians to our fair pricing. Your recommendation means a lot to us. Drive safe, and we look forward to serving you again!

- Beckley Automotive Services
2

The staff was seemingly great to work with but I was given information that my car would be covered under my warranty and then suddenly after diagnostic completed they were unwilling to work with my warranty company. $200. Later I had to move my car after being told by staff that they would work with my warranty company. Was really disappointed

Dear Myka-Dae, we're sorry for any confusion regarding your warranty coverage. Our team aims to provide consistent and accurate information to all customers. We apologize for any inconvenience caused during your visit. We value your feedback and will use it to improve our service. Please don't hesitate to reach out if you have any further concerns.

- Beckley Automotive Services
5

Beckley always provides great service.

Thank you for your kind words, Price! We are thrilled to hear that Beckley always delivers exceptional service. We appreciate your continued trust in us and look forward to serving you again soon!

- Beckley Automotive Services
5

Top notch from start to finish. Excellent communication, speedy service, and fair pricing.

Thank you for your glowing review, Neil! We're thrilled to hear about your exceptional experience with us. Providing superb customer service is always our top priority. We look forward to serving you again in the future!

- Beckley Automotive Services
5

Thank you for the fantastic 5-star rating, Cathy! We're delighted to hear that you had such a fantastic experience with us. It's our pleasure to provide top-notch service to all our customers. We look forward to serving you again soon!

- Beckley Automotive Services