Very good, knowledgeable service. My BMW X1 was up for the first routine service since the warranty ended, so it was my first time taking the car to someone other than the dealer. Beckley provided the same oil change and systems check that my dealer would have done for less than half the price. Having a technician who specializes in a particular manufacturer is a plus and gives one a sense of confidence the work will be done right. I was told the work would take an hour, which it did. I waited in their very clean and well-appointed waiting area. Free coffee and lots of great books and magazines to peruse, along with good wifi. Most appreciated was the quiet, low-key attitude of the customer service reps, which made the wait pleasant and actually relaxing. You guys have a new customer, I'll be back. Hopefully, not too soon!