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5

had a brake noise in rf wheel, plus need oil change. they fixed the brake issue that was caused by a different shop. they put in semi synthetic oil by mistake, promptly corrected with full synthetic at no charge!.. you can't get better service than that. all 3of my cars go to them for regular maintenance. they have a pickup and delivery service, nice waiting room also.

5

Beckley told me what they were going to do and they did what they said. No surprises. Car runs beautifully.

2

When I scheduled service, in addition to the yearly oil change, I asked them to check out the shimmy in the Driver’s side mirror glass. Toward the end of the day I was called and told the car was ready. When I picked the car up I asked them about it and was told that they couldn’t find anything wrong. Of course, the problem persisted. All they would have needed to do was inspect the casing to see that the mirror glass was loose from the casing. Clearly, they hadn’t doubled the casing to inspect the mirror. I had the problem fixed by a local shop whose charges don’t even come close to those charged by Beckley. My prior experiences with this shop have been relatively favorable. I hope this was the exception!

Dear Tom, we apologize for the inconvenience caused. Our goal is to always provide comprehensive service and address every concern. We regret that we missed the issue with your mirror and understand your frustration. We take your feedback seriously and will use it to improve our inspection process. We appreciate your continued patronage and hope to have the opportunity to provide you with a better experience in the future.

- Beckley Automotive Services
5

Great Team Work!!! Thanks for the support.

Thank you for the kind words, Chad! We're thrilled to hear that you had a great experience with our team. Providing top-notch support is our priority, and we're always here to help.

- Beckley Automotive Services
4

Thank you for your positive feedback, Mike! We're glad to hear that you had a good experience with our company. If there is anything else we can assist you with, please don't hesitate to reach out to us.

- Beckley Automotive Services
5

The crew at Beckley's is very accommodating - on several occasions they have finished service on my car more quickly for needs I had to use my car - this is a sign of professionalism and good customer service. I recommend Beckley's for European car service.

Thank you, Ed, for your glowing review of Beckley's! We're delighted to hear about your positive experiences with our team. We take pride in providing excellent service and going the extra mile for our customers. Recommendations like yours mean the world to us. We look forward to serving you again in the future!

- Beckley Automotive Services
5

It's a great, reliable, no-nonsense place to get your car fixed. I feel it is done right the first time-- every time, and that is why I keep going back.

Thank you for the 5-star review, Randall! We're thrilled to hear that you consistently have a positive experience at our shop. Our team is dedicated to providing reliable and top-notch service, so we're glad to know that our commitment to quality is being felt. We appreciate your continued trust in us and look forward to assisting you in the future!

- Beckley Automotive Services
5

Cool shop, cool crew. Great prices. What’s not to like about this shop. I’m overly picky when it comes to my car and these guys knock it out of the park. Whether it’s a major job you don’t want to take on like my specific case was or if you just need the expertise, use this shop. They didn’t even mind me gawking at all the cool cars in the parking lot. Porches, w12 Audi a8l , Ferrari 355 convertible. They can do it all.

Thanks for the awesome review, Craig! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark.

- Beckley Automotive Services
5

Great to work with. They are truthful about the work that is actually required.

Thank you for the 5-star review, Shelia! We're glad to hear that you had a great experience working with us. Transparency is one of our core values, so we always strive to provide honest recommendations. We look forward to assisting you again in the future!

- Beckley Automotive Services
5

Very courtesy and completed work in the time frame promised.