The staff was seemingly great to work with but I was given information that my car would be covered under my warranty and then suddenly after diagnostic completed they were unwilling to work with my warranty company. $200. Later I had to move my car after being told by staff that they would work with my warranty company. Was really disappointed
Dear Myka-Dae, we're sorry for any confusion regarding your warranty coverage. Our team aims to provide consistent and accurate information to all customers. We apologize for any inconvenience caused during your visit. We value your feedback and will use it to improve our service. Please don't hesitate to reach out if you have any further concerns.
- Beckley Automotive Services