Des Moines Auto Repair

2357 reviews
Hours: Mon - Fri: 7:30 AM - 5:30 PM
(515) 220-2723
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5

Excellent experience at Beckley Automotive. The staff was professional and accommodating, and they provided prompt service while I waited. The alignment on my S550 was less than half the cost of the Mercedes dealer, without sacrificing quality. One of the best service experiences I’ve had, and I’ll definitely be back.

5

Excellent and honest service. Always on point!

Thank you for the kind words, Melissa! We strive to provide excellent and honest service to all our customers. It's great to hear that we've met your expectations. We look forward to serving you again in the future!

- Beckley Automotive Services
5

Beckley Automotive is very generous in their pricing, the scheduling, their expert knowledge and the spacious lot. It was a pleasure to find the location that didn't require bumping around a small lot with multiple cars going in/out. Highly recommend. Thank you for such a delightful first visit, I will be back! DRoot

Thank you for the 5-star review, T! We're thrilled to hear about your delightful experience at Beckley Automotive. We take pride in providing excellent service, from our expert knowledge to our spacious lot. We look forward to welcoming you back for all your automotive needs.

- Beckley Automotive Services
5

Great customer service. Explained issues and took care of them. Will definitely use them again.

Thank you, Greg, for the amazing review! We are thrilled to hear that you had a great experience with our customer service team. Providing clear explanations and resolving issues is what we strive for. Looking forward to serving you again soon!

- Beckley Automotive Services
5

Got my coolant, oil change, alignment on my tires all done today! Great service as usual. Found my original ac belt was near to the end of functioning. Love that the quality parts and service are above the service at the dealership my car came from!!!!! Thank you for keeping all of my cars on the road💗

Thank you for sharing your experience with us, Sue! We're delighted to hear that you had a great service visit. It's fantastic to know that our team went above and beyond to keep your car running smoothly. We appreciate your continued trust in us, and we look forward to serving you again in the future!

- Beckley Automotive Services
5

Great repair & great service

Thank you, Steve! We are thrilled to hear that you had a great experience with our repair service. Your satisfaction is our top priority!

- Beckley Automotive Services
1

We had the oil changed today and they forgot to put the cap back on. We now have a mess in our garage and without a car all weekend. Will. Or be returning

Hi Julie, I'm sorry you had trouble with your Porsche over the weekend. We received your voicemail from after hours on Friday. Since we are closed on weekends, we didn't get the message until Monday morning when we reached out. After speaking with your husband we found that the aluminum drain plug failed and cracked allowing oil to leak out. Unfortunately, parts can fail occasionally, causing issues. We provided a refund for the oil service and again we apologize for the inconvenience this caused. Sincerely Beckley Automotive

- Beckley Automotive Services
5

Beckley Automotive offers foreign car owners a choice. Beckley hires technicians who specialize in foreign car repairs and provide personal service (rather than texted videos) at prices much lower than foreign car dealer repair departments. My Audi battery replacement was $100 less at Beckley Automotive—same battery, Audi specialized technician, just $100 less than the dealer quote for the same battery, the same work. More recently, I received a $17,000 quote, yes, $17,000 quote, from the dealer repair department to replace my car’s convertible top when it sporadically would not go up. No repairs were quoted, just replacement. So I called Beckley Automotive. Jon at Beckley tested my convertible top over and over until the problem showed up again and determined it was not mechanical. But rather give me an estimate for total replacement of the top, Jon charged me $47 and gave me two recommendations for local custom car shops that specialize in convertible tops which could look at it further. I’ve got an appointment at one of those shops and am hopeful. Either way, Beckley has earned my business going forward!

5

Regular maintenance completed this week at Beckley’s. Staff was friendly and professional and job was well done. Thank you for your service!

Thank you, Jaime, for the 5-star review! We're thrilled to hear that you had a positive experience with our team at Beckley's. Providing friendly and professional service is our top priority, and we're glad that we could exceed your expectations. We appreciate your trust in us for your regular maintenance needs, and we look forward to serving you again in the future.

- Beckley Automotive Services
1

Quoted $650 and charged $900. Won’t be back. Even $650 for this repair is excessive.

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