Customer Feedback

Your information is very important to us.
By leaving your comments, you help us better serve our customers.

Your options to leave a review are listed below.

5

The company was professional and prompt and answered all my questions with a smile. Thank you for you assistance and I will come back for a y service in the future.

Thank you Fatimah for the feedback! We're thrilled to hear about your positive experience with us! We look forward to serving your future needs!

- Beckley Automotive Services
5

I am so glad I was referred to Beckley for my Tiguan. Great customer service. For the problems my vehicle had the prices was very fair. I will be a return customer for any future repairs.

Thank you Laura for the kind words. We're thrilled you had a positive experience with us at Beckley! Our team works hard to provide top-notch customer service and fair pricing. We look forward to serving you again in the future!

- Beckley Automotive Services
5

user friendly customer communication and quote viewing portal, quick diagnosis and service. In and back on the road within a couple of days.

Thank you Elijah for the amazing review! We thrive to provide our customers with a stress free experience here.

- Beckley Automotive Services
5

Always the best service!

Thank you for the kind words, Jason! We're thrilled to hear that you always receive the best service with us. Our team works hard to ensure that every customer has a top-notch experience. We appreciate your continued support, and we look forward to serving you again soon!

- Beckley Automotive Services
5

Thank you for giving us a perfect rating, Brian! We're thrilled to hear that you had a great experience with our company. We strive to provide excellent service to all of our customers, and we're glad we hit the mark for you. If there's anything else we can do to help, please let us know!

- Beckley Automotive Services
5

Thank you for the 5-star rating, Olaf! We're delighted to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon!

- Beckley Automotive Services
5

Always very professional. Simple and clear explanations to auto needs. Always affordable

Thank you, Melissa! We're thrilled to know you consistently have a great experience with us. Providing excellent service at an affordable price is our top priority! We appreciate your continued support and look forward to serving you again in the future.

- Beckley Automotive Services
5

Great team and fast honest service!

5

John and the guys always are so professional and helpful! I cannot say enough good things about the service we have continue to experience.

Thank you, Jenee, for the fantastic review! We appreciate your kind words and are thrilled to hear about your positive experiences with our team. Providing professional and helpful service is our top priority. We look forward to serving you again soon!

- Beckley Automotive Services
5

Smooth quick experience, no issues and my car feels great after the spark plugs & a trans service. Someone almost got a $10 tip for himself when he miscounted my money at the register 😂 I give the customer service a 7 out of 10 just cause I felt at one point before I was a new customer & I was trying to explain a issue over the phone but it felt like more of an inconvience/burden to whoever I was talking with to figure out the solution for my slight knock. Shop service 10/10 as when I did bring it in for an inspection after I called I was not charged for it which I really appreciated a lot.

Thank you, Dom, for choosing us to service your car! We're glad to know that your experience was smooth and that your car feels great after the spark plug and transmission service. We appreciate your feedback about the phone interaction, and we'll work on improving our customer service. Your satisfaction is our top priority, and we look forward to providing you with excellent service again in the future.

- Beckley Automotive Services