Customer Feedback

Your information is very important to us.
By leaving your comments, you help us better serve our customers.

Your options to leave a review are listed below.

5

Very professional and knowledgeable about the vehicles they service! Super clean and welcoming with exceptional customer service.

Thank you for the glowing feedback, Howard! We pride ourselves on providing a superior customer experience and are thrilled to hear about your positive visit. Our dedicated team will always go the extra mile to ensure your satisfaction. We appreciate your support and look forward to serving you again soon!

- Beckley Automotive Services
5

Thank you Brandon for the five-star rating! We're thrilled that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know.

- Beckley Automotive Services
5

Thank you for taking the time to rate us, Karl! We're thrilled to see that you had a five-star experience with our company. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.

- Beckley Automotive Services
5

I’ve been to Beckley’s twice now since owning a new-to-me Audi. Super impressed with their customer service and communication. Very trustworthy garage & can’t recommend highly enough. Would give a 6th star, if possible.

Thank you for the glowing review, Dude Abides! It's fantastic to hear that you've had such positive experiences with us. We strive to provide top-notch customer service and open communication. Your recommendation means the world to us.

- Beckley Automotive Services
5

Brought a fleet vehicle here for maintenence, appointment went as planned, they gave an estimated time frame and it was accurate. Took great care of the vehicle, issues were fixed. We would definitely bring our company vehicles back here for further service if ever needed. Priced reasonably as well. Big thanks to the Beckley team!

Thank you for trusting us with your fleet vehicle, N-Operations! We're thrilled to hear that your experience went smoothly from the appointment to the timely completion of the service. Our team always strives to provide top-notch care for our customers' vehicles. We appreciate your kind words and look forward to serving you and your company in the future!

- Beckley Automotive Services
5

Overall very good, took a bit to get in & a few days to get it back but they specialize in Audi so it’s worth the wait.

Thank you for the glowing review, Brenda! We appreciate your patience during the wait. It's great to hear that our expertise in Audi vehicles made it all worthwhile. We look forward to serving you again in the future!

- Beckley Automotive Services
5

Great service, fair price and overall great experience!

We are delighted to hear that you had a fantastic experience with us, Scott! Thank you for your kind words and for choosing our services. It was our pleasure to serve you, and we look forward to assisting you again in the future!

- Beckley Automotive Services
5

Thank you for the 5-star rating, Becky! It's great to hear that you had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

- Beckley Automotive Services
5

My repair was done in under an hour. Friendly service, reasonable price, nice waiting area with WiFi. They have a BMW specialist on site so they knew just what I needed! Easy scheduling online too. I’ll be back!

Thank you Melissa for the kind words! It’s great to hear that you had a positive experience at our shop. We aim to provide efficient service and a comfortable waiting area. We look forward to assisting you again in the future!

- Beckley Automotive Services
5

I had an awesome experience with Beckley Automotive Services, I errored when I set up my appointment. When I arrived they let me know my date was off but if I could leave the car they would be able to fit me in. The oil change was completed in a timely manner and I was off again. They did an awesome job with handling everything.

Thank you, John, for this awesome review! Our team at Beckley Automotive Services strives to provide exceptional customer service, even when unexpected issues arise. We're pleased to hear that we could accommodate you and complete your oil change efficiently. Your satisfaction is our priority, and we look forward to serving you again in the future!

- Beckley Automotive Services