Customer Feedback

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5

Great service for a great price. They have always been my go-to repair shop.

Thank you for choosing our repair shop, Holly! We're glad to hear that you've had a consistently positive experience with us. We're committed to providing top-notch service at a fair price. If you ever need our help again, don't hesitate to reach out.

- Beckley Automotive Services
5

Great service always. The guys are so nice and it’s always easy to schedule an appointment. Thanks Beckley!!

Thank you for your positive feedback, Anne! We appreciate your kind words about our service and staff. It's great to hear that scheduling an appointment is always easy for you. We strive to provide the best experience possible for our customers. We look forward to serving you again in the future!

- Beckley Automotive Services
4

I brought my Highlander in for a mysterious thumping noise coming from the front end. I know the problem was difficult to diagnose and they ended up getting it figured out for me. My only complaints are the time it took to resolve (7 business days) along with the infrequent communication. It seemed as though they put my vehicle on the backburner after a couple of days and worked on it when they had time. This may be normal for this situation. I just wish they had communicated that with me.

5

Great service, found a potential serious problem and took care of arranging towing and passed it to the dealer for warty work.

Thank you so much for the positive feedback, Michael! We are thrilled that you had a great experience with our service. It is our mission to ensure the convenience and safety of our customers, and we are happy that we were able to address your concerns promptly. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to serving you again!

- Beckley Automotive Services
5

Excellent service. Great pricing.

5

5

110% trust Beckley have always shot me strait and been very professional.

Thank you for the outstanding feedback, Tony! We are thrilled to hear that you consistently feel valued and respected as a customer. Your trust means the world to us, and we'll always be here to provide you with top-notch professional service.

- Beckley Automotive Services
5

So happy that I found Beckley Auto. I live in a small town and have a hard time finding someone to work on European cars. Amazing customer service. Great communication. I will be back. Thank you Mike.

5

My car needed the rear pinion seal replaced which required a special tool. It took some time and effort, but Beckley purchased the tool and I got my car fixed. Nice work guys, and thanks!

Thank you for choosing Beckley for your car repair, Curt! We're glad to hear that our team was able to efficiently fix your car with the necessary tool. We strive to provide top-notch service and make the process as convenient as possible. If you have any further needs, please don't hesitate to reach out.

- Beckley Automotive Services
5

Excellent customer service. Staff is friendly, efficient, and knowledgeable.