Des Moines Auto Repair

1996 reviews
Hours: Mon - Fri: 8:00 AM - 5:30 PM
(515) 220-2723
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3

Was told water pump needed replaced due to coolant leaking. Paid $1,200 for that and the vehicle still leaks coolant. Took back in and they said it is something else now other than the water pump which would be $2300 to fix. Not sure why that wasnt addressed the first time. Asked for a compromise on price due to original issue of coolant leaks still present and they said they would get back to me. No return call or communication. Very clean and organized and professional shop, but I feel this could had been handled differently.

5

Well done in a timely fashion as always.

Thank you Jack for the positive feedback! We strive to provide efficient service and we're glad to hear that we met your expectations.

- Beckley Automotive Services
5

I trust no one else with my "special occasion" vehicle. These guys are exceedingly well qualified to work on my older MB.

5

Great service! The staff were professional, nice , and knowledgeable. Price was reasonable compared to the big dealerships.

Thank you for the positive feedback, Pablo! We're thrilled to hear that you enjoyed your experience with us. Our team always strives to provide the best service possible, and we're glad that their professionalism, friendliness, and knowledge met your expectations. We also take pride in offering competitive pricing while maintaining the quality you deserve. We look forward to serving you again in the future!

- Beckley Automotive Services
5

Everyone was very friendly and professional. If the problem is solved, I’m happy. The only complaint I’d have is how long my service took. I had an appointment at 10 am on June 18th. The car was ready to be picked up on July 29th.

Thank you for taking the time to leave a review, Jeff. We're glad to hear that you found our team friendly and professional. We apologize for the extended time it took to complete your service. We understand the inconvenience this caused and will use your feedback to improve our processes. Please let us know if there's anything else we can do for you.

- Beckley Automotive Services
5

5

Jon & TEAM did an Amazing job…Thank You so much! Worked so hard for us and came under budget!

Thank you for your kind words, Therese! It was our pleasure to serve you. We strive to provide exceptional service while staying within budget. If there's anything else we can do for you, just let us know!

- Beckley Automotive Services
5

Did what said in a timely manner at a reasonable price with great communication. All good!

5

Thank you, Krisanne, for the five-star rating! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon!

- Beckley Automotive Services
5

Quality work

Thank you for the 5-star review, Dean-Jess! We are thrilled to hear that you were pleased with the quality of our work. Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Beckley Automotive Services
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