Customer Feedback

Your information is very important to us.
By leaving your comments, you help us better serve our customers.

Your options to leave a review are listed below.

5

Prompt and professional service. Have been bringing my cars here since 2019 for everything from oil change to engine problems. Very satisfied.

Thank you Jim for your continued trust in our services! We're thrilled to hear about your positive experiences, and we appreciate your loyalty over the years. If there's anything else we can do for you, please don't hesitate to reach out.

- Beckley Automotive Services
5

They did an inspection and test drive of my car post-buy for only $70, great service done quickly. As long as they're always this good to me, I'll stick with Beckley for life.

Thanks for choosing us, Max! We're glad to hear you had a great experience during your car inspection. Our team strives to provide excellent service, and we'll always be here for you. Here's to many more positive experiences with Beckley!

- Beckley Automotive Services
5

Took my car in when the AC went out. They made sure to be thorough during inspection and texted and called me throughout the process about what repairs needed to be done. Parts came quickly and I was only without my car for two days. They also offer a shuttle service to drive you home and bring you back to pick up your vehicle. Will be back again. Thanks!

Thank you, Aaron! It's fantastic to hear about your positive experience at our shop. Our goal is to provide thorough service and keep you informed every step of the way. We're delighted that our shuttle service and quick turnaround time met your expectations. We can't wait to see you again for your future car needs!

- Beckley Automotive Services
5

Got my car fixed quickly and efficiently. I am very pleased.

Thank you, Carlyn, for your kind words! We are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're glad that we were able to fix your car quickly and efficiently. If there's anything else we can do for you, please don't hesitate to reach out.

- Beckley Automotive Services
5

5

We appreciate your 5-star rating, Laurie! We're thrilled to hear that you had a great experience with us. Thank you for choosing our company, and we hope to serve you again soon!

- Beckley Automotive Services
5

Im new in the area and Beckley Automotive was highly recommended by a family member. My first experience was great. Very friendly staff. I appreciate the suggestions regarding additional services and guidelines regarding how soon they should be addressed. Sometimes its the small things that impress people. Such as the shuttle driver being aware of me drinking coffee. He was especially careful so it didnt spill on me! Great crew!

Barb, thank you! We're glad that you had a positive first experience with us. It's important to us that our customers feel welcomed and taken care of, from start to finish. Our team at Beckley Automotive strives to go the extra mile to ensure your satisfaction. We look forward to serving you again soon!

- Beckley Automotive Services
5

Always prompt & professional.

Thank you for taking the time to share your positive experience with us, Mike! We pride ourselves on providing prompt and professional service. We appreciate your continued trust in our company!

- Beckley Automotive Services
5

Professional, thorough service

Thank you for the 5-star review, Kathy! We are glad that you found our service professional and thorough. Customer satisfaction is our top priority! If there is anything else we can assist you with, please don't hesitate to reach out.

- Beckley Automotive Services
5

Great people to work with and Honest. They take their time to figure things out and fixing right the first time.

Thank you so much, Sara, for your five-star review! We're thrilled to hear that you had a pleasant experience with us. Our team takes pride in providing exceptional service and ensuring that every repair is done right. We appreciate your kind words and look forward to serving you again in the future!

- Beckley Automotive Services