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First time customer and I was very impressed. We had an older Audi A4 and they did a thorough inspection with details they send you, great communication, and on time repairs. We had the turbo replaced, power steering flushed and replaced along with some various seals replaced. Happy customer.
The team at Beckley Automotive are great. They call with an estimate and fixed our van in just a few hour. I will be returning there for all our repair needs. Thank you Beckley for fair and fast service.
I’ve trusted Beckley Automotive with my vehicles for more than a decade and can rely on them to give me honest feedback and solid service. They never recommend more than what’s necessary. I wouldn’t go anywhere else.
Very pleased with the service, great facility and staff.
The service was great from making the appt. online, the follow up and when my car was ready for pickup.
If you choose to read this you will be left saying one thing- "YOUR KIDDING ME!".. I have a 2001 Mercedes ML320. On a scale of 1-10 I would say its a strong 7. To cut to the bulk of the story- I had Beckley's put 4k worth of work into it. ( it's only worth 4k) . They did an awesome job-! I know...Why? Because its a great car! I didn't want to take chances with another trip to the Car Lot and I know you know what I mean. Here's the cherry on the cake, I just added another 1k to the Beckley's bill as the break lines were rusted out. I know what your going to say and No- this was not in the initial inspection- Yes they put on all new breaks on the first visit along with Struts, and Tires ….It was a lot of stuff. BUT what's important is they went to Ames to get it. They ordered the parts and with in a week I have it back. I could of had ANYBODY else fix this for less, RIGHT?? BUT- would I have peace of mind? Also- how many times do you want to bring it back? Me- I'm a once and done kind of guy. I know that if this is not done right all I have to do is bring it back. What about you? how many calls to your friend or family member will it take to get it done? When will they show up? Are they going to have all the tools? Have they ever done this before? My advice is simple- get on the phone and call the team at Beckley's . Be like Nike and GET IT DONE!
Honest and fair. Transparent in what they are doing and why. Best customer service.