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Im new in the area and Beckley Automotive was highly recommended by a family member. My first experience was great. Very friendly staff. I appreciate the suggestions regarding additional services and guidelines regarding how soon they should be addressed. Sometimes its the small things that impress people. Such as the shuttle driver being aware of me drinking coffee. He was especially careful so it didnt spill on me! Great crew!
Barb, thank you! We're glad that you had a positive first experience with us. It's important to us that our customers feel welcomed and taken care of, from start to finish. Our team at Beckley Automotive strives to go the extra mile to ensure your satisfaction. We look forward to serving you again soon!
Always prompt & professional.
Thank you for taking the time to share your positive experience with us, Mike! We pride ourselves on providing prompt and professional service. We appreciate your continued trust in our company!
Professional, thorough service
Thank you for the 5-star review, Kathy! We are glad that you found our service professional and thorough. Customer satisfaction is our top priority! If there is anything else we can assist you with, please don't hesitate to reach out.
Great people to work with and Honest. They take their time to figure things out and fixing right the first time.
Thank you so much, Sara, for your five-star review! We're thrilled to hear that you had a pleasant experience with us. Our team takes pride in providing exceptional service and ensuring that every repair is done right. We appreciate your kind words and look forward to serving you again in the future!
I brought my GL350 to Beckley Automotive for new Pirelli tires, an alignment, and three fluid flushes. They handled everything promptly and professionally, kept me informed, and made the entire visit easy. The GL now drives beautifully and feels smooth, tight, and noticeably refreshed. The quality of the work and level of service were excellent, and their pricing was far more reasonable than the Mercedes dealer. I trust them with both of my Mercedes and will absolutely continue bringing my vehicles here.
Thank you for trusting us with your S550, Rick. It's fantastic to hear that you had such a fantastic experience at Beckley Automotive. We strive to provide the highest level of service possible, and we're thrilled that we exceeded your expectations. We look forward to serving you again in the future.
Excellent and honest service. Always on point!
Thank you for the kind words, Melissa! We strive to provide excellent and honest service to all our customers. It's great to hear that we've met your expectations. We look forward to serving you again in the future!
Beckley Automotive is very generous in their pricing, the scheduling, their expert knowledge and the spacious lot. It was a pleasure to find the location that didn't require bumping around a small lot with multiple cars going in/out. Highly recommend. Thank you for such a delightful first visit, I will be back! DRoot
Thank you for the 5-star review, T! We're thrilled to hear about your delightful experience at Beckley Automotive. We take pride in providing excellent service, from our expert knowledge to our spacious lot. We look forward to welcoming you back for all your automotive needs.
Great customer service. Explained issues and took care of them. Will definitely use them again.
Thank you, Greg, for the amazing review! We are thrilled to hear that you had a great experience with our customer service team. Providing clear explanations and resolving issues is what we strive for. Looking forward to serving you again soon!
Got my coolant, oil change, alignment on my tires all done today! Great service as usual. Found my original ac belt was near to the end of functioning. Love that the quality parts and service are above the service at the dealership my car came from!!!!! Thank you for keeping all of my cars on the road💗
Thank you for sharing your experience with us, Sue! We're delighted to hear that you had a great service visit. It's fantastic to know that our team went above and beyond to keep your car running smoothly. We appreciate your continued trust in us, and we look forward to serving you again in the future!
Great repair & great service
Thank you, Steve! We are thrilled to hear that you had a great experience with our repair service. Your satisfaction is our top priority!